project presentation reflection :(

a few things that we feel after the presentation...sad, dissapointed, angry.. a'lil bit happy

good news first..we feel a little bit happy after the project presentation because that is the end of all the projects and presentations...so our shoulders are so so much lighter now as we can concentrate on the exams..but i'm sure to take a few days rest...it like this sem is the most stressfull sem i have gone through all my life..so many projects, reports and presentations to kao tim..there is even a point when all of us have only 2 hrs sleep a day..and it goes on for 3 days like that..luckily we started early and have a time table so keep track on what need to do for which project and luckily i have very good project mates..cause we really work through thick and thin in this sem..lol..soo...you can understand why we are a little happy after the kms presentation.

now............................for the sad, angry and dissapointed...i am going to be straight forward here..

first..we are not happy with ourselves as our presentation slides are too many..so this leads in not being able to complete the whole presentation as we have skipped a few slides as time are running out..

next is that i know that our group is the last to present..which means that our grp is the last chance for the rest to gain the indvl points....but that doesnt means that we can be bombarded with questions that always sounds the same...haiz..i know that.. that is question and answer session..but i feel that the audience are actually repeating the same qns that irrate us..as i can also feel that pris is already stress up with the audience and also the presentation..i feel that the audience should ask constructive question and not ask again when some of the other audience actually asked that question already..

so thats my whole reflection.......................

.: * Reflection on KMS Project *:.

so i am going to do a reflection on the kms project

our topic we are doing is Enterprise Portal..where we choose Vignet portal and Oracle AS 10g portal to study on for our project..

the first time we show miss teo our project, which is the project draft..we are quite dissapointed with the grades..cause we are almost done with our project when we show the draft.. so when miss teo says our draft now is around a C grade..you can see the dissapointment in us...but....miss teo feedback to us saying that our project surrently is a bit broad and brief..so if we change a bit like focusing in on some parts..we could get an A..so that brightens up our spirits..hee..she also go through with the yellow paper on which part we have yet to do and which we have done...she also brief us on her marking scheme and how she marks the project..so that helps us alot too as we know which part to eleborate more..

so the next time we do the project..we redo some parts of it like the customer's testimonials, the features and benefits and the comparison..

my part in the project is finding what is enterprise portal and the basic types of it, introduction to the 2 products and also the reason for forcusing on the 2 products. i also help out in the comparison of the 2 products and also the features and benefit of Vignette portal. i also do the customer testimonial on Oracle for the draft....yeah..so i think all of us share the work equally and not only that..we help each other out like if we do not know how to do some part..then some of us will help..cause overall..this is our project and it concerns our grades..we also have fun with each other..like meeting up in msn to have project meeting or conferencing to deligate our part which we need to do..i do enjoy doing this project...

hope the efforts Azure put in will be paid off in getting good project marks!!!..for exam wise..lets Ganbatte Ishionii!! (together work hard)

blog it [something useful we learnt in KMS]

There are quite a few topics that i found useful and also nice to read...

for example, the SECI model..where there are 2 types of knowledge: tacit and explicit
and how we can knowledge. for example: socialisation (learnt by apprenticeship or talking to each other where face to face is important as there are not all knowledge where it can be put into words..)
Externalization: type into a manual, what we knoe in our head, we write down in a book to share the knowledge. Dialogue with teams and answer qns. Dialogue is impt
Combination: involves the conversion of explicit knowledge into more complex sets of explicit knowledge. Email a report. Go through analysis and restructuring. Discard the manual and create a new one full of stories, diagrams and metaphors. Integrate and make sense out of the existing explicit knowledge.
Internalization: read from books/reports to gain knowledge (practice), provide opportunity for learning by doing. Eg: learn French.

next thing i found interesting is the codification strategy and personalisation strategy.
Codification Strategy: Knowledge is carefully codified and stored in databases, where it can be accessed and used easily by anyone in the company. When everything is turn to explicit
Personalization Strategy: Knowledge is closely tied to the person who developed it and is shared mainly through direct person-to-person contacts. (tacit-tacit)

it is quite fun to choose which company suits which strategy depending on their company and also that choosing the wrong strategy can actually make the company loses alot of money.

another thing i found useful is the MS SQL 2005 server..i have learnt what data mining is about and the features of SQL where it can be used for data mining. Though we have learnt a bit on the software, we really need to install it and try it out and explore ourself to really know how to use it. SQL is also very organised in keeping the data..not only that, we can have a chart or graph from the data there. SQL is also used in companies, so if we really know how to use SQL, we can say when getting a job that we used it before.

blog it

Reflection on Data Mining experience, and the advantages and disadvantages of data mining.

I did not install SQL as there is only 2 Gb left in my C-drive..so when i went to class, i'm shocked that there are quite lot of them who also did not install SQL..so some of the classmates took turns to show data mining using SQL. After Wu Feng finish showing to the class his part, i gave a brief summary on what he have done previously.


Advantages of data mining

• eliminates data movement
• speeds data mining
• simplifies model deployment
• delivers security and scalability.

Disadvantages of data mining

• higher cost
• reduced flexibility (some more advanced algorithms may be more difficult to implement in a database)

references: http://www.kdnuggets.com/faq/in-database-data-mining.html

Implementing KMS

Implementing KM

I.Strategy
II.Process
III.People
IV.Technology

Ernst & Young found 5 knowledge Leadership factors

1.Knowledge leader (or champion)
2.Active and visible CEO support
3.Leadership at all levels
4.Enthusiastic KM team
5.Framework of action

Who are the people?

Ø Chief Executive Officer (CEO)
Ø Chief Knowledge Officer (CKO)
Ø Champions
Ø Knowledge Managers
Ø Learning Teams
Ø Knowledge Communities

Guidelines for a successful implementation

ØSupport from Management
ØIncentives for Contribution
ØRelevant and Updated information
ØUser Friendly system
ØMeasured

this lecture is ok..not really that taxing on the brain and easier to understand..

Data Mining II [e-learning]

This week is e-learning week...

we need to watch the video on data mining using MS SQL 2005 server. The video is in two parts. The first part gives a brief introduction to the data mining features on MS SQL 2005 and the second part is a demonstration of data mining using MS SQL 2005 server

we then do a quiz on MS SQL 2005 Server

Data Mining

What is Data Mining
Finding that single piece of intelligence your business needs in the large data warehouse that you have builtup over a long period if time.
–Multiple disciplines: database, statistics, artificial intelligence

Why use Data Mining?

• User is searching for answers to questions he/she did not know to ask
• Data warehouse can tell the business where the interesting patterns, relationships, and “hot spots” are
• Find the “unknown answer”

What does Data Mining do?

• Explores your data
• Finds patterns
• Perform predictions

Data Mining use in Business

• Customer profiling
  - Identifying those subsets of customers that are most profitable to the business
• Targeting
  - Determining the characteristics of profitable customers who have been captured by competitors
• Market-basket analysis
  - Determining product purchases by consumers, which can be used for product positioning and for cross-selling

The Baseline Pyramid

KD: Knowledge Discovery ( No Hypothesis) <--Most Complex
Modeling Segmentation (Mild Hypothesis)
Multidimensional (Moderate Hypothesis )
Standard Queries (Strong Hypothesis) <--Least Complex

Data Storage

•Data Warehouse
–A large-scale data storage system designed to contain complete and clean data that can be accessed efficiently.
•Data Mart
–A database system used to extract a subset of data from a data warehouse so that it can be used for a data mining application
•Online analytic processing (OLAP)
–Tools for accessing databases with the intent of providing users with a multidimensional display of information.

Enterprise Portal video

The video talks about the IBM Websphere Portal

It increases productivity by offering a single point of personalised access to applications, content and people.

The portal is flexible, open and extensible framework for building an on demand infrastructure

I learnt that we need to have an authorised username and password in order to log in to the portal.

There is also a function of people finder which i found quite useful of portal. We can just type out the surname under the search and the portal will show the people with the surname and you can select it. We can also view the person's profile.

week 6 (e-learning)

Miss JAmie goes to school....

some explicit knowledge she found in NP

• Staff Intranet
• Library
• Mel

The k-space model suggests that students’ course knowledge may be enhanced by enabling and facilitating availability, sharing and finding of relevant information, as well as learning by doing.

WHAT

• EXPLICIT
  [Availability of knowledge]
  -Questions & answers
  -Classifying summaries
  -Search facilities
  
• TACIT
  [Sharing of knowledge]
  -Discussion forums
  -Announcements
  -News

HOW

• EXPLICIT
  [Finding of Knowledge]
  -Lecture Notes
  -Relevant Resources
  -Databases
  
• TACIT
  [Learning by doing]
  -Assignments / Tutorials
  -Online video & streaming
  -Feed-back / guidance

Explicit-What k-Tools
•Knowledge repositories
•Provide students with relevant information that can they absorb, interpret and hence turn into new and valuable knowledge.
e.g Lecture Notes aid in learning specific topics and increase overall knowledge of the subject

Explicit-How k-Tools
•Enable students to search information on their own terms, as knowledge repositories can often create difficulties for students in extracting what they need, due to the diversity and ambiguity of information.
e.g. Search engine is a means of access to what students are looking for. It allows students to gain knowledge on relevant topics quickly, whether they are looking for course content or trying to find the details of a staff member.

Tacit-What k-Tools
•Sharing of information tools.
•To encourage both students and staff to interact with one another.
e.g. Discussion Forums allow students to interact with each other. Allows students to post questions regarding assignments, exams or even general queries in relation to the subject, thus allowing them to transfer and acquire knowledge amongst themselves.

Tacit-How k-Tools
•Enable students to learn by doing.
•Through personal experience, they allow students to develop instincts, abilities, intuition and expertise concerning the subject.
e.g. Online Quizzes allow students to progress through the subject and acquire knowledge at their own pace by allowing them to participate in theses quizzed in the comfort of their own home and in their own time.

What is e-learning?
•Delivery of learning via internet
•Primary asynchronous (non real-time)
•Often misunderstood as:
–Live web-cast
–Knowledge portal or repository
•Courseware is either “off the shelf” from a company that sells courses, or it is custom-designed
•A learning method, not a software product
–Technology-enabled
–Not designed IT departments or engineers

Benefits
•Improve students’ achievement, their attitudes toward learning, and their evaluation of the learning experience
•Increase teacher/student interaction and to make learning more student-centred
•Eliminate geographical barriers while providing increased convenience, flexibility, currency of material, retention of students, individual learning and feedback over traditional classrooms

Disadvantage
•Students feelings of isolation, frustration, anxiety and confusion
•Reduced interest in the subject matter and questionable learner achievement

Reflection:

this lec is quite fun, as there are alot of pictures. We also get to find out that NP mel is actually lurved by many people because it is user friendly...

lecture 5 Enterprise Portal

Enterprise Portal: A concept for website that allows employees and possibly clients, business partners and even the general public to access a company’s information and knowledge base.

Types of portals:
Internal portal: Entry point for employees into the intranet.
Eg; employees can access internal documents through intranet.
External portal: provides gated entry for customers and partners to access the extranet.
Eg; extranet allows customers to place and track orders.

Benefits
Convenient way to access everything needed to get tasks done anytime, anywhere in a secure manner, personalised, relevant, accurate and easy to find what is required.

Features of a portal
It has four basic features which are content aggregation and presentation, application access, search and integration.

lecture 4 Weblog (e-learning)

A weblog, or simply a blog, is a website which contains periodic, reverse chronologically ordered posts on a common webpage. Such a web site would typically be accessible to any Internet user.

RSS stands for Rich Site Summary, It’s simple XML code that allows sharing of information on a real-time basis.
RSS syndication format enables anyone to share comments, news headlines, links to recent articles, descriptions, and images.
This information is available not only to other Web content providers, but also to users of a variety of devices such as PDAs, cell phones, e-mail ticklers, and voice upgrade pagers.

Benefits: Weblogs help people become subject-matter experts, Weblogs increases people’s interest and ownership in learning ,Weblogs give people legitimate chances to participate, Weblogs provide opportunities for diverse perspectives, both within and outside of the classroom.

Organization use plog to..
discover their own simple truths about how well (or how poorly) their projects are going.

Weblog in education
facilitated much more collaborative learning by students than in earlier courses. Students commented on each other's paper drafts and worked in groups on their research projects
for usage of IT which is considered fun not work. Reading and writing the Web is a way for me to tap into a writing space that students already use--and more importantly, want to use.”

Spend a lot of time with laptop, use blog to rewrite notes while reconstructing what have already learnt and teaching ownself.

Better way to structure the information than how the teacher presented it. And so I restructure it for clarity. And by doing that, you learn the material better.”

Encourage informal learning, Encourage creation and sharing of ideas, Have a repository of all learning (using RSS and trackback), which can later be used for other purposes (setting standards for next class, curriculum research, subject resources, etc.)

Useful teaching and learning tools (provide a space for students to reflect and publish their thoughts and understandings. And because blogs can be commented on, they provide opportunities for feedback and potential scaffolding of new ideas. Blogs also feature hyperlinks, which help students begin to understand the relational and contextual basis of knowledge, knowledge construction and meaning making).

this is an interesting topic as we can see that weblog is becoming more popular now. there seems to be a need to use weblog to create a more fun module than just ur textbooks. even companies and schools uses weblog to find more feedback.

strategy to kms

A company’s choice of KM strategy must be driven by the company’s competitive strategy.

Codification Strategy: Knowledge is carefully codified and stored in databases, where it can be accessed and used easily by anyone in the company. When everything is turn to explicit.

Personalization Strategy: Knowledge is closely tied to the person who developed it and is shared mainly through direct person-to-person contacts. (tacit-tacit).

Favours Codification: Similar products or services for each customer, Work may demand high skills but relatively little creativity, Business and market strategies based on analysis of specific knowledge, Ratio of operational staff to leaders very high, Relative similarity in operating characteristics over locations and functions.

Favours Personalisation: One off products, services or projects for each customer, High premium on creativity and innovation, Business and market strategies based on ‘feel’ or intuition, Ratio of operaional staff to leaders almost non-existent, High diversity in operating characteristics over locations, functions and markets.

First-generation of KM
Principle: Knowledge already exists, Can be managed in Explicit form, Make the most of what you already have, Emphasis (Lessons-learnt Databases, Best Practice Templates, Enterprise Portals, Document Management Systems, Taxonomies, Metadata and Search Engines).

Second-generation of KM
Principle: New knowledge can be generated through learning, ‘Sticky’, and must be linked to an individual or community of practice, Explicit knowledge has a finite half-life (prolonged by retaining link to the originator), Emphasis (Invest Time in learning before, during, after activities, Networks, communities and technology that makes and support connections between people).

Third-generation of KM
Principle: Sharing knowledge becomes part of day-to-day business, Emphasis (Processes, Reinforced by leadership behaviours, Organisation Culture) example: no grant for funding unless demonstrate how already learnt from others as a part of the business case.

e-learning experience in school

i'm blogging bout my e-learning experience in school

as usuall..i am always happy when any module have e-learning week as that means we do not have to come sch for that lesson...which means...more sleeping time for me!!

since started poly, our time tables are quite hectic and deprive me of my 8hr a day sleep.

so when there's e-learning, means going to sch later or have more breaks which we sometime have nothing to do for the long break hrs as everyday we have 2 hr breaks and with e-learning..means more longer breaks..dotz..

usually we have to do online chat with our tutorial teacher at a certain time slot for our class and discuss bout the tutorial..the teacher will record the chat and we need to do a summary on the tutorial that we chatted when e-learning period...

for the lecture slides, we can just download it at Mel..some lectures give a audio lecture where we can here the teacher explaining about the lecture topic while we go through the slides

for some module, we are required to post the tutorial ans on the discussion board and also comment on our friends' ans.

in other module, we need to do a quiz where it is graded to see how well we understand the topic. some quiz allow multiple attempts while some dont, after doing the quiz, we can check which questions we got correct and also the wrong ones..teacher will put some comment and reference and ans on the qns we got wrong..

in all this is my experience for e-learning week..i would prefer teacher to go through the e-learning tutorial ans in the next tutorial lessons so that we could get the right ans and also elaboration to make us understand more..since the education in poly is so rushing nowadays..
especially since they change the semester from 6 months to 4 months..

Nonaka's SECI Model

Nonaka's SECI Model

Explicit knowledge: knowledge which a person is able to make available for inspection
capture in books, documents, repository.

Tacit knowledge: enbedded in the human through experience and jobs.

Socialization: (tacit to tacit)
team meetings and discussion, observe and learn, can be learn through communication too
•face to face is impt
•but technology can overcome barrier of space and time

Externalization: (tacit to explicit)
what we know in our head, we write down in a book to share the knowledge
dialogs with teams, answer questions
•dialogue is important

Internalization: (explicit to tacit)
read from books to gain knowledge
learn form report
•provide opportunity for learning by doing

Combination/ Creation: (explicit to explicit)
combining new product for eg; medical + food
email a report
•integrate and make sense out of the existing explicit knowledge

Lecture 1

first lesson of our Knowledge Management System...turns out our lecturer is Ms Jamie Teo..have seen her before around Business block..

discuss whether KM exist in the past and also in Da Chang Jin aka Jewel In The Palace.
In the korean drama, there are recipe books that the cooks there can seek on the steps to cook the food. From here, we can say that KM exist as the pioneers wrote their skills (cooking) on books so that other cooks wanting to learnt that dish can refer to the recipe book. Recipes are written in books and stored carefully on shelves so that it is easy to find them.

We learnt what is KMS...

•KMS is the systematic process of finding, selecting, organizing, distilling and presenting information in a way that improves an employee's comprehension in a specific area of interest.

•KM involves people, technologies and processes.

•KM impact on organisation:
•Risk Minimization
•Efficiency Improvement
•Innovation

the beginning of everything new

hi..welcome to my KMS blog...
this is a new module i learnt this sem
KMS stands for Knowledge Management Systems
i will post more on KMS later..

Ho Nur Zakiyyah TT06
S10014796J